Andrew Au, Author at Authentic Property Management

Andrew Au Accounts

Google Rating

5.0

Based on 146 reviews

Authentic Property Management

5.0

jenny hoang

10:55 25 Oct 24

I had a fantastic experience with Richard. The quality of the property I inspected was excellent, which was refreshing after inspecting many properties that did not look like the photos advertised. Richard was incredibly transparent throughout the process and commitment to customer service is evident. His responses to all my questions were timely, friendly and helpful. It’s clear he cares about his clients and goes the extra mile to ensure a smooth and positive experience. I look forward to working with him in the future. Highly recommend!

James Kilby

10:46 27 Sep 24

I never thought I'd leave a 5 star review for a property manager/realtor! I have no hesitation though when it comes to Richard. He understands that treating people well is good business but I didn't get the feeling it was just that. He's a genuinely nice fella who understands how to treat people. Thanks heaps Richard. I hope we cross paths again 😊

Anton Spektor

13:13 25 Sep 24

It was a pleasure to work with Richard through challenging situation. Transparency, timely communication and professionalism stood him out of majority real estate agents in Sydney.

Loula Ogle

11:24 13 Sep 24

I’ve been renting for 15 years in a different property & had a great relationship with the managing agent there & didnt think i’d find another place i could call home. I was weary & scared to move properties as a newly single parent but have been so pleasantly surprised at the nurturing service I’ve been given by Richard Adamski since moving into this new townhouse. Its been a scary road but Richard had helped me with any issues i faced. He’s always taking calls at any time of the day & been very helpful. Thanks a mil for your support & great tips Richard!

Jaden Clow

03:40 10 Aug 24

Richard is the most sincere realtor I have ever encountered - hands down.Richard brings the element of being 'human' too, to every chat. An element that is easily forgotten in this line of work.I would not even consider it 'dealing' with Richard when needing to reach out for something, its just so easy as he is responsive, communicative and clear. Honest and realistic too.I can only offer respect on my end because he has offered nothing but respect to us from the get go.5/5 10/10 Richard is one of a kind.... and so is Authentic Property Management.JC

Viktor Nordling

14:38 29 Jun 24

Having used a few other of the bigger companies for renting out our property in the past, you can't even compare how much better Richard (Authentic Property Management) is. To say he goes the extra mile is an under statement. He _literally_ went out of his way to procure and deliver heaters when the heating was acting up for our poor tenants. Don't go with anyone else!

jiawei sun

05:12 14 Jun 24

I have had the pleasure of working with Richard, my property tenancy agent, for several months now, and I cannot express how grateful I am for his exceptional service. From the very start, Richard has demonstrated an unwavering commitment to ensuring that my tenancy experience is as smooth and hassle-free as possible.One of the most impressive aspects of Richard's service is his responsiveness. Whether it's a minor issue or a major problem, Richard is always quick to respond and address any concerns I have. He has been incredibly detailed and thorough in handling a wide range of issues, from electrical problems to plumbing concerns. On several occasions, I have encountered issues that required immediate attention, and Richard has consistently gone above and beyond to ensure that they were resolved promptly and efficiently.Richard's professionalism is truly commendable. He communicates clearly and effectively, keeping me informed every step of the way. His attention to detail is evident in the way he manages repairs and maintenance, ensuring that everything is done to the highest standard. He also takes the time to explain the process and what to expect, which has been incredibly reassuring.I highly recommend Richard to anyone in need of a reliable and efficient property tenancy agent. His dedication, professionalism, and attention to detail are unmatched. Thank you, Richard, for making my tenancy experience such a positive one!

Tami

23:51 22 Feb 24

It was a pleasure working with Richard as a tenant seeking a new rental property. He provided a refreshingly high standard of service and showed genuine care, exceeding my expectations to match us with the right property, particularly in the current challenging market where properties are short in supply. Although we didn’t ultimately secure our property through Richard, it was a great experience and I’d certainly consider giving him my business if I had an investment property knowing how he treats his prospective tenants.Keep up the great work, Richard!

Tess Lucas

02:45 27 Jan 24

Ben Barnett

04:32 12 Dec 23

I've had a wonderful experience dealing with Richard from APG. From the outset he was courteous, friendly, and professional to a fault. His communication was always speedy and he helped me lease my apartment in a short space of time, and secured a higher rent than I had been expecting. His fees are fair and his service is top notch. Highly recommend giving him a call, I am extremely happy with his services. It's rare to find a great agent but Richard certainly fits the bill!

Shannon Henry

00:49 15 Nov 23

Richard is a great agent for the rental property I am living in. He is easily accessible and responds immediately. He considers the renters needs and requests with a great point of view, while also supporting the owner.Highly recommend!

Hugh Fenton-White

19:28 17 Jul 23

Richard has been a pleasure to engage with and his professionalism and commitment to exceptional service is significant. Richard's communication and attention to detail are remarkable and I highly commend him to others.

Kate M

01:19 27 Jun 23

I have dealt with APM regularly for some time now and have found them to be very communicative, helpful, efficient and generally a pleasure to deal with. Happy to recommend.

Chris Moit

05:19 24 May 23

very professional , great communication , very easy to deal with and great with responses .

Mike Arvythis

05:54 23 May 23

As a business Broker and a real-estate licence i highly recommendRichard as he made the process for me as a tenant very easy and helpful and very professional Richard answers all calls and he is always prompt to sort out any issues Authentic Property Management i give them 5 stars

Esra Kaya

04:52 23 May 23

I have had the pleasure of engaging with Richard and the team at Authentic Property Management for renting my apartment, and I couldn't be happier with the experience. From start to finish, they demonstrated exceptional professionalism, knowledge, and a genuine commitment to providing outstanding service.I highly recommend them to anyone seeking a reliable and trustworthy real estate agent.

Yasseen Salih

07:05 01 Nov 22

Richard Adamski is a very attentive and thoughtful realtor who works hard to make sure that his tenants are well looked after. I have been travelling around Australia for the last 4.5 years and my length of stay in each area is approx. 18months. I always choose fully furnished rentals as this makes my travels easier. Richard has been a pleasure to deal with from the very start. He has helped me find a great affordable and conveniently located apartment and has been extremely professional, courteous and friendly with all interactions. There were a number of issues that I brought up after moving into the property and these were dealt with promptly. Richard is one of those rare breeds of estate agents that actually care about their tenants and will try his hardest to make sure that you are happy with your home. He is more than happy to pay in person visits to look at any possible issues and will discuss possible solutions with you. Richard is a true gentleman estate agent who not only makes you feel listened to and acknowledged but also makes you feel safe and looked after. I cannot recommend Richard Adamski highly enough.

Rolien Oerlemans

23:35 27 Oct 22

I highly recommend Richard. Very professional, helpful with getting things done and easy to communicate with.

Steph Bussey

22:47 23 Oct 22

My experience renting through Authentic Property Management has been absolutely fantastic from the time I first enquired about the property. Richard is a pleasure to deal with and has always been prompt with any requests that have been put through. He is extremely personable and has gone above and beyond what I would even expect to be within his scope as a property manager to help me out with any issue relating to my tenancy.I've rented extensively in many cities and up until now I'd not had a property manager who has ever made me feel respected or valued as a tenant. I feel more than just another number on a giant list of properties.I could not recommend Richard highly enough. Extremely professional and a delight to deal with. An asset to the real estate industry.

Omar Banks

07:38 20 Oct 22

I have never shared a 5 star review more deserving than this, Richard is simply the best property manager I've ever met, and I’ve met a few.He really does offer the most authentic service amongst the industry, he always promptly handles everything the correct way with confidence and he is extremely personable to both landlord and tenant.Richard specialises strictly in rentals and handles everything crucial to your property himself so you really couldn’t be in better hands if you’re in the Inner West or North Shore.Thanks for everything RichardOmar Banks, Drummoyne

Sam Nachtergaele

01:36 16 Aug 22

Authentic by name and by nature. Richard has easily been the best property manager I have had as a tenant. His care and professionalism was very much appreciated and he was a pleasure to deal with.

Rachael Emmans

23:44 04 Apr 22

Once again, Richard had made selling my house a smooth, easy and stress-free process. His personalised care, wealth of professional experience has achieved maximum dollar for our home. Allowing me the freedom to realise my dreams!Can't thank him enough as I move into this next chapter of my life!

Adam Martin

04:51 02 Apr 22

I've worked with about 6 real estate agents over the time I've leased different properties. From that experience I've realised they don't care about you, the renter, all they care about is themselves and the landlord.So far, my experience with Authentic PM has been vastly different. My agent, Richard, has been gloriously easy to deal with, and very helpful. I've raised a few issues about the property I'm currently renting, but all have been dealt with fairly and quickly.This real estate certainly lives up to its name, and it feels like they legitimately care about the renters. That's more than can be said for 90% of RE places. I highly recommend this RE for renters, and I hope all agents here have the same mindset as Richard.

Matt Beard

11:32 16 Mar 22

Richard has been an incredibly helpful, generous, punctual and professional agent. Our tenancy started without a hitch, he was transparent and helpful throughout the process and has excellent knowledge of the property. Thank you so much!

Mark Lee

03:20 15 Feb 22

Richard was the best agency that I ever met as a tenant.He is so reliable and professional in every aspects.Whenever we got an issue with regards to the house, he had looked after very progressively to sort it our as soon as possible in between a landlord and myself. Definately his service is strongly recommendable. I would love to get his professional advice if I have a chance again.All the best to Richard !

Rocky Zhang

10:51 28 Jan 22

Richard is the most intellegent and hard working and friendly agent I've ever seen. He always walk an extra mile in service. I would definitely recommend him to everyone.

El Goldsack

10:35 15 Nov 21

Richard has gone above and beyond to help me source the best apartment through COVID restrictions and being out of states. He is a decent guy and met me at the apartment so I could move in on a Sunday night as I flew in from Howard Springs straight from the airport! What a legend! I wish they were all like him ❤️🙏 always available and helpful if needed. I hope his landlords know how professional he is and do an amazing job for them, as opposed to a few others in the area. If any landlords are doubting their current agent.. give Richard a go.. I’m a landlord myself, so understand the importance of good relationships with tenants whist doing the best for the landlords. A+

Maggie Peterson

04:26 25 Oct 21

Richard manages our building and is extremely helpful and quick to respond, even outside of business hours. I would not hesitate to recommend Authentic Property Management to any owners or tenants.

Fabiola Paz Ortega Padilla

10:38 20 Sep 21

If you are looking for someone professional and polite, Richard is your man! He is always willing to help/ finds a solution and is super easy to communicate with him. We couldn't be more pleased of having Richard as our real state agent. Definitely the best real estate agent that we have ever had!

Antonio Ahumada

07:46 20 Sep 21

Richard has provided an excellent service as our real state agent. He has been professional throughout our tenancy and has provided timely and adequate solutions to any issues we’ve had with our neighbours or the unit itself. We are lucky to have him.

Jorge Rosas

00:51 20 Sep 21

Richard and APM were excellent property managers for our rental apartment in Sydney CBD. Communication was always great and Richard was really great at advocating for both the tenant and the landlord. Overall, my rental experience was seamless and without worries and I would highly recommend them!

michael antonio

02:12 17 Sep 21

Richard has made my whole move a breeze! His eagerness and hands on approach to help out in the crazy times we live has made me realise his the best in the business. Rain, hail or shine Richard is here to help and is happy to make time for you. I highly recommend using Authentic property management.

Luciana Lino

01:29 17 Sep 21

Richard is very professional, responsive and reliable. His management skills are top notch what always make me feel supported and super happy with the property I've chosen to be my home! Amazing service!

Geraline Goh

00:48 25 Feb 21

I was quite anxious while apartment hunting as it would have been my first time moving into an apartment all by myself, but Richard's outstanding hospitality and composed nature made it all so easy and rewarding. The apartment was in great condition when I checked in as well! I highly recommend Richard and Authentic Property Management.

Hisham

10:30 03 Feb 21

Richard at Authentic Property Management is very helpful, responsive and all round great to work with. He's made our rental process and term a breeze and smooth.Definitely recommend him time and again.

Robin Marshall

02:38 21 Jan 21

Richard manages my rental property. He has always been available, responsive and helpful with any query or problem I have approached him about. When I wanted recently to change the window coverings, Richard went out of his way to research products and talk to installers often meeting them at my property. He spent time and effort and was patient with my queries. The result was great. I would recommend Richard as by far the best manager I have dealt with.

Dean Georgakopoulos

23:38 04 Jan 21

We were moving from Melbourne to Sydney at a time when Covid clusters were emerging/around the time of Christmas and Richard was extremely responsive and helpful in helping us find a place. He relieved a lot of stress by being readily available for inspections. Through honest and constant communication he made it extremely manageable to lock in our place in Glebe. I would highly recommend getting in touch with this agency and Richard if you are looking to secure accommodation in the future.

Chantelle King

11:12 28 Nov 20

Richard was very helpful on our journey to find a shop for our flower store. He responded quickly to everything we needed help with. I Would Definitely recommend Authentic Property Management As they go over and beyond to help.

Natalie L

07:44 02 Nov 20

Richard was an absolute delight to deal with whilst we were looking for a rental property. He went well out of his way to accommodate showing my partner and I as well as researching and resolving any issues or concerns we had. Although we were accepted for another property, we cannot express how impressed we were with his customer service given how many agents we had met during our search. If you are lucky enough to rent through Richard, know you are in very good hands!

Rodrigo Oliveira de Araujo Lopes

12:31 29 Oct 20

Richard delivered a top notch service on my renting, very professional and courteous. I could say one of the best customer service I have experienced here in Australia, no comparison to previous real estate agents.

Aisling McGann

04:25 28 Oct 20

Richard is the first agent I have dealt with in finding a property to rent. So far the experience has been very positive and has made the dreaded move that bit easier with helping us sort adhoc things as the arise, checking that we have settled etc.He is super responsive and you can tell that he cares a lot about the tenants as well as ensuring the property he is managing is well looked after and respected. Very committed to what he does and so far appears that he does that very well!

Ross Thomson

06:58 10 Oct 20

We had the pleasure of dealing with Richard who helped us to find our new rental.We were very impressed with how prompt Richard was at replying to our queries and how flexible he was in assisting us with our move.Having an agent as good as Richard, makes the stresses of moving a bit easier, so I would certainly recommend him if you’re looking for your next home.

Joseph S

09:16 08 Oct 20

I have dealt with many agents in the past and have to say Richard's skillset, customer service and professionalism are second to none!!He has secured me a good tenant in this difficult Covid environment in no time, despite the fact there was another identical apartment for lease in the same block (with a different agent), which is still on the market :)The agent does make a difference and if you want to go with the best one, you have just found him - look no further and call Richard!!

Joanna

09:16 08 Oct 20

Richard went above and beyond to find a tenant for my investment property. He managed a small reno/refresh of the apartment in order to attract a premium tenant in today's COVID crazy world.His professional service is outstanding and I highly recommend Richard if you are after a great result in this highly competitive market.

Nico Don

05:51 04 Oct 20

Richard is a great real estate agent that takes a great care of his clients and customers. I have recently rented an apartment through Authentic Property Management. I am really happy with the ongoing service and support I am provided with. Richard is very response and achieves to deliver the best outcomes.

10:17 18 Sep 20

Richard present himself with a high degree of quality, a business acumen to match who is very thorough with his his business dealingsA Property Manager with a great disposition to match whom really takes the time to understand his client base and strives to get it right first time.During my time knowing Richard he has presented me with great sort after rentals and has also guided me with his knowledge around the legalities of purchasing my second property.I thoroughly recommend him for you next rental and any guidance with future purchases.👍🏾

Jamie Beighton

04:54 17 Sep 20

Richard was great to work. I was always able.to get hold of him even out of hours. He worked around our schedule to help the move be successful and easy. He also explained every aspect and advised as much as he could when needed.

sumi dhakal

01:08 17 Sep 20

Darragh Lineen

11:37 11 Sep 20

Richard has been extremely helpful and has made moving into our dream home easy, exciting and hassle free. Richard is responsive and on the ball and is really does care about the property he manages from both tenant and owner aspects. Would highly reccommend!

Tom H

06:29 20 Aug 24

Authentic Property, what can I say except dealing with Richard has been a complete nightmare. Richard has been unprofessional in managing our property and decided to abandon his obligations as an agent when the tenant moved out and due to the stress of dealing with the difficult tenant, he ended his managing agent agreement without completing what he was paid for in monthly fees. Needless to say, further action is being taken against Authentic Property for negligence in duties.If I could give negative stars, I would. BEWARE BEWARE BEWARE.

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